Frequently Asked Questions
Common Questions About Our Douglas County & South Metro Denver Home Services
At Front Range Homecare & Repair, we understand that homeowners have questions about our services and processes. Here are answers to the most commonly asked questions from our customers throughout Parker, Castle Rock, Highlands Ranch, Aurora, Centennial, Lone Tree, and Greenwood Village.
General Service Questions
What areas do you serve in Colorado?
Front Range Homecare & Repair primarily serves Douglas County and South Metro Denver communities, including Parker, Castle Rock, Highlands Ranch, Aurora, Centennial, Lone Tree, and Greenwood Village. We occasionally service surrounding areas as well, so please contact us even if your location isn’t specifically listed.
Are your technicians licensed and insured?
Yes, Front Range Homecare & Repair is fully licensed and insured. Our team includes licensed professionals in specialized trades such as electrical, plumbing, and HVAC. We maintain comprehensive business insurance, including liability coverage and workers’ compensation, for your complete protection.
Do you offer free estimates?
Yes, we provide free estimates for most services. Depending on the project scope, we can often provide estimates over the phone, but we prefer to visit your property for larger projects to ensure our quote is accurate and comprehensive. There is never a charge for initial consultations or estimates.
What forms of payment do you accept?
We accept multiple payment methods including cash, check, all major credit cards, and electronic payments through services like Venmo and Zelle. For larger projects, we can discuss payment schedules that align with project milestones.
Do you offer any warranties or guarantees?
Absolutely. Front Range Homecare & Repair stands behind our work with strong warranties. Our workmanship warranty periods vary by service type, and we honor all manufacturer warranties on products and materials. We also offer a satisfaction guarantee – if you’re not completely satisfied with our work, we’ll make it right.
Pressure Washing Services
How often should I have my home pressure washed in Colorado?
Most Douglas County homes benefit from annual pressure washing due to our region’s climate. However, homes in heavily wooded areas like parts of Castle Rock or near construction zones may require more frequent service. We recommend seasonal cleaning for concrete driveways and walkways to prevent staining and deterioration from winter salt and chemicals.
Is pressure washing safe for all exterior surfaces?
While pressure washing is effective for many surfaces, not all materials can withstand high-pressure cleaning. Our technicians are trained to assess each surface and use appropriate pressure levels and techniques. For delicate surfaces like some siding types, roof shingles, or historic brick, we employ soft-washing techniques with specialized cleaning solutions rather than high pressure.
HVAC Services
How often should I service my HVAC system in the Front Range area?
Due to Colorado’s dramatic seasonal changes, we recommend bi-annual HVAC maintenance – typically in spring before cooling season and fall before heating season. Regular maintenance is particularly important in our region due to the heavy use systems get during both winter and summer, as well as the impact of our altitude on system performance.
Should I replace or repair my aging HVAC system?
This depends on several factors including the system’s age, repair history, efficiency, and your home’s specific needs. Generally, if your system is over 15 years old, requires frequent repairs, or operates inefficiently, replacement may be more economical in the long run. Our HVAC specialists can perform a cost-benefit analysis to help you make the best decision for your Highlands Ranch or Centennial home.
Landscaping Services
What landscaping practices work best for Colorado’s climate?
Colorado’s arid climate and intense sun require specialized landscaping approaches. We recommend xeriscaping principles that incorporate drought-resistant native plants, efficient irrigation systems, and strategic turf placement. For Parker and Castle Rock homes, we often suggest zoned landscaping that places water-intensive plants together and utilizes rock features and native grasses in other areas.
When is the best time to plant in Douglas County?
Spring (late April through early June) and fall (September through early October) are generally the best planting seasons in our region. These periods allow plants to establish before temperature extremes hit. For lawn seeding, early fall is typically best as it allows grass to establish before winter without the extreme heat stress of summer.
Plumbing Services
How can I prevent frozen pipes in my Colorado home?
Prevention is critical given our freezing winter temperatures. We recommend insulating exposed pipes, sealing cracks and openings near pipe locations, maintaining a minimum indoor temperature even when away, and allowing faucets to drip during extreme cold spells. For Lone Tree and Aurora homeowners, we offer preventative services including pipe insulation and heat tape installation for vulnerable areas.
Why do I have low water pressure in my Douglas County home?
Low water pressure can result from several issues common in our area, including mineral buildup in pipes from our hard water, pressure regulator problems, or hidden leaks. For Centennial and Greenwood Village homes, particularly in older neighborhoods, aging galvanized pipes may also be the culprit. Our plumbers can diagnose and resolve pressure issues, whether they require simple fixes or more extensive pipe replacement.
Painting Services
How often should I repaint my home’s exterior in Colorado?
Colorado’s intense UV exposure, dramatic temperature fluctuations, and occasional severe weather mean most homes require exterior painting every 5-7 years. Homes at higher elevations, like some areas of Highlands Ranch and Castle Rock, may require even more frequent painting due to increased UV exposure. South-facing walls typically deteriorate faster than north-facing ones in our climate.
What paint types work best for Colorado homes?
We recommend high-quality acrylic latex paints with built-in UV protection for most Parker and Aurora homes. These paints maintain flexibility during our temperature swings and resist fading in our intense sunshine. For trim, we often use durable enamel finishes that withstand our seasonal weather changes while maintaining their appearance.
Electrical Services
How can I make my electrical system more efficient and safe?
For Douglas County homes, we recommend several upgrades that improve both safety and efficiency: installing LED lighting throughout your home, upgrading to a modern electrical panel if yours is over 25 years old, adding whole-house surge protection to guard against our frequent lightning storms, and installing smart switches and outlets that allow for programmed energy savings.
Do I need to upgrade my electrical panel for a home EV charging station?
Most older homes in Parker, Castle Rock, and surrounding areas will require some electrical upgrades to support Level 2 EV charging. While some newer homes in communities like RidgeGate in Lone Tree may already have adequate service, many homes need panel upgrades or dedicated circuits installed. Our electricians can evaluate your current system and recommend the most efficient path to EV readiness.
Have additional questions about your specific home service needs? Contact Front Range Homecare & Repair today. Our knowledgeable team is ready to provide the information you need to make informed decisions about your Parker, Castle Rock, Highlands Ranch, Aurora, Centennial, Lone Tree, or Greenwood Village home.